Universal Credit – No Need to Call to Check a Claim The DWP universal credit team will call claimants if they need to verify information provided as part of a claim. Don’t call us – we’ll call you People making new claims for Universal Credit will no longer need to call the Department as part of the process. Published 9 April 2020 From: Department for Work and Pensions and The Rt Hon Thérèse Coffey MP Instead, a bolstered frontline team will proactively call claimants if they need to check any of the information provided as part of the claim, as well as
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